At Upthread, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services. By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This information may include your name, email address, shipping address, phone number, payment details, and other relevant information.
1.2 Non-Personal Information: When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, operating system, referring URLs, and website usage information. This data is collected through the use of cookies, web beacons, and other tracking technologies.
Use of Information
2.1 Personal Information: We may use the personal information we collect from you for the following purposes:
Process and fulfill your orders.
Communicate with you about your orders, inquiries, or requests.
Provide customer support and respond to your comments or concerns.
Send you promotional offers, newsletters, or updates with your consent.
Improve our website, services, and customer experience.
Prevent fraudulent activities or unauthorized access to your account.
2.2 Non-Personal Information: The non-personal information we collect is used for statistical analysis, to improve our website and services, and to enhance the overall user experience. This information helps us understand how visitors interact with our website and allows us to optimize our content and marketing strategies.
Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before any such change in ownership occurs.
Data Security
We have implemented industry-standard measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected information from a child under 16, please contact us, and we will promptly delete that information from our records.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we areUpthread
